Shipping Policy

At 【请替换：店铺名称】, we are committed to processing and delivering your orders promptly and reliably.

Processing Time

Orders are usually processed within 1-3 business days after payment confirmation. Please be aware that processing times may be longer during holidays, special sales events, or periods of high order volume.

Shipping Time

After processing, shipments typically take 7-12 business days to arrive at your specified shipping address.

The shipping cost is calculated based on your order details and destination, and will be displayed at checkout.

Order Cancellation

You may cancel your order within 12 hours of placing it. After this period, your order may have already entered processing, and cancellation may no longer be possible.

Returns and Refunds

Returns are accepted within 14 days from the delivery date. To qualify for a return, items must be unused and returned in their original condition.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Refunds will be processed within 5-10 business days after we receive and inspect the returned item.

Tracking

Once your order has shipped, tracking information will be provided if available. Please allow some time for the carrier to update tracking details.

Delivery Delays

Delivery times may be affected by unforeseen circumstances such as severe weather, customs processing, transportation delays, or public holidays.

If you have any questions about your order or shipment, please contact us at: 【请替换：客服邮箱】.